Michael Cook is a Senior Manager in Cognizant’s EMEA Center for the Future of Work. In this role, Mike identifies the changing dynamics that will shape the business ecosystem of the future, delivering original research and analysis of work trends in Europe. Mike also collaborates with a wide range of technology thinkers and academics about what the future of work will look like as digital changes many aspects of our working lives. Mike is an established speaker with broad experience across the services market, including customer experience management, buy-side advisory, talent and workforce solutions, and cybersecurity. Prior to joining Cognizant, Mike served as Global Research Director with HfS Research, where he worked across multiple research topics and led HfS’s buy-side focused research program. Mike earned his bachelor’s of economics and econometrics and postgraduate qualification of international trade and development from the University of Johannesburg.