These Terms and Conditions applies for all ticket categories at ONS 2016, and connected events.

By registering for, or by attending ONS 2016, receiving conference materials or hearing speaker comments, and in consideration for the privilege of participating at ONS 2016, the registrant and registrant’s employer (”registrant”) agree to be bound by these Terms and Conditions. This Agreement between ”registrant” and the ONS Foundation (“ONS”) may not be modified except by written agreement signed by both parties.
Cancellation Policy
• Cancellations are only accepted in writing to ONS booking office:
• Cancellations before 20 May 2016, will be subject to a refund of 50% of the paid fee.
• Cancellations received after 20 May 2016 will give no refund.

The Exhibition badge is valid solely for the registrant it is registered under and may not be used by other persons. To ensure a secure event, photo identification (passport or driver’s license) may be required at any time.  Items may be subject to search before entering the exhibition area.

Full Conference Pass: Kindly note, if any “delegate” is unable to attend we will accept a substitute delegate at no extra cost up until one week prior to the start of the event. Please notify us by email at or edit your details online.

Children under the age of 16 are not admitted to the venues(s) during the event unless otherwise agreed with organiser.
No prams are permitted in the venues(s).

Out of regard for people with allergies, it is not permitted to bring pets into the venues(s).

Registrants are prohibited from photographing any stand at the exhibition without the approval of the relevant exhibitor or organiser. Presentations at ONS 2016 may not be filmed/recorded, photographed, reproduced, saved, distributed, republished, downloaded, displayed, publicly performed, posted or transmitted in any form by members of the audience.
The sessions will be filmed and its audience may be photographed. The ONS Foundation holds the rights to any such material and may use it as it sees fit.

“Registrants” who participates at an ONS event acknowledge ONS ownership of all rights in, and to, his or her appearance or other involvement, including being listed in any public registrants list for ONS 2016. ONS shall have the right, and may permit third parties who are providing services to ONS, as well as members of the media, to reproduce and otherwise use any such person’s name, voice, likeness, photograph, and other pictures or video of the ONS event.

Attendance at ONS 2016 and other ONS activities constitutes an agreement by the registrant to ONS’s use and distribution of the registrant’s image and/or voice in promoting future ONS events in any way ONS deems appropriate.

Please note access to all conference sessions and seating are on a first-come basis among ticket holders.

Other subjects
The programme and speakers are subject to change without notice, for any unforeseen reason.

Circumstances beyond the control of the organiser, such as failures in the supply of electricity, water, heating, telecommunications and data lines and the like, and circumstances which are to be regarded as force majeure, such as strikes, lockouts, fires and so forth, do not entitle the registrant to claim compensation, refund of registration fee or the like.

All transactions are made in NOK.
If you have problems with your online payment, please contact your credit card provider. Under Norwegian tax regulations, delegates from all countries are required to pay 25 % VAT on any conference taking place in Norway. VAT is subject to change without notice.

Should you have any questions regarding your registration, please do not hesitate to contact the ONS booking office at / +47 51 59 81 81.

Within reason ONS may change these terms and conditions without further notice to adjust for changes in the event.
Hotel booking

Minimum stay
All hotels have a minimum stay of two nights on specific dates during ONS. This means that you must book one of the following:

  • Sunday 28 August – Tuesday 30 August
  • Tuesday 30 August – Thursday 1 September
  • Full week, Sunday 28 August – Thursday 1 September


Room rates and VAT
All rates are inclusive of VAT and breakfast.
Please note that the Norwegian VAT rate on hotel rooms will be raised from 8 to 10% in 2016, and the hotel room rates are subject to change without notice.

Cancellation policy for hotel rooms

  • Cancellation deadline: 20 May 2016.
    100 % of the originally booked hotel rooms can be cancelled by this date and the payment for these cancelled rooms will be refunded.
  • Cancellations are only accepted in writing to Stavanger Forum booking office:
  • Cancellations received after 20 May 2016 will give no refund.
  • Hotel bookings made after 20 May 2016 are non-refundable and non-changeable.

Name changes are accepted up until one week prior to arrival.
Contact the Hotel Booking Team: / +47 51 59 81 81

Please note that the hotels may have additional terms and conditions.
All transactions are made in NOK.
All registrations and tickets are to be paid to ONS c/o Stavanger Forum AS by credit card or invoice upon registration.
All hotel reservations are to be paid to Stavanger Forum AS by credit card or invoice upon registration.

The following credit/debit cards are valid for payment: MasterCard, Amex and VISA.
If you have problems with your online payment, please contact you credit card provider.

Unpaid reservations will be cancelled without any further notice after 20 minutes.

Important information regarding payment by credit card:
Please be aware that your payment is secured by PayIQ AB and uses SSL encryption to protect your details. SSL, or Secure Sockets Layer, is an industry standard to protect e-commerce transactions. Your card number is transmitted in a secure manner directly to your bank, the merchant does not have any direct or indirect access to your card or bank account.

If your bank or credit card company requires a code, you will be asked to enter your personal code or password to complete the transaction. Please have it ready before starting the reservation

Important information regarding payment by invoice:
All invoices will have a payment due date of 10 days.
An invoice fee of NOK 100 inclusive of VAT per invoice will be charged.
Re-invoicing caused by missing or incorrect invoicing address: NOK 200 inclusive of VAT per invoice.
Reservations made after 1 July 2016 are to be paid upon reservation by credit card

The ONS Booking Office c/o Stavanger Forum AS has entrusted the management of its invoices to Arvato Finance AS org. no 994 210 130.
Please note that Arvato Finance AS may have additional terms and conditions.

These terms and conditions shall be governed under Stavanger District Court.